Plena Solutions Ltd. – Privacy Policy

Last update: of January 1 st , 2021

Plena Solutions Ltd. operates https://plenasolutions.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the website. 

By using the website, you agree to the collection and use of information in accordance with this policy.

Plena Solutions Ltd. is committed to protecting the confidentiality and privacy of information entrusted to it. As part of this obligation, Plena Solutions Ltd. is committed to the appropriate protection and use of personal information that has been collected online.

Our intention is to collect only the personal information that is provided voluntarily by online visitors so that we can offer information and/or services to those visitors. Please review this privacy statement ("Privacy Statement") to learn more about how we collect, use, share and protect the personal information that we have obtained.


1. Collection and use of personal information

1.1 information to be collected

We obtain personal information about you if you choose to provide it.  We may use your personal information to construct or complete your profile, possibly in combination with information already available on you, so that we can offer services to you.

Personal information to be collected will depend on the privacy settings you have set, so please review the privacy statement or policy of the relevant applicable service.

When you register or submit personal information to Plena Solutions Ltd. we will use this information in the manner outlined in this Privacy Statement and, if applicable, a specific privacy statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards. 

In case you contacted us via the website or direct email, we may store the contact details you provided when contacting us.

We may process the following (types of) personal information when you visit our website:

Name

Email address

Company name

Telephone number

IP Address

Information on your surfing and viewing behaviour and possible your location and other cookie information.


1.2 The legal grounds we have to use your personal information

Privacy legislation, including the General Data Protection Regulation (GDPR), allows us to process personal information, so long as we have a ground under the law to do so. It also requires us to inform you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions: 

Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract,

Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency,

Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests, or

Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting us via the website or email. 

See below some examples of the ‘legitimate interests’ referred to above are: 

To prevent fraud or criminal activity and to safeguard our IT systems. 

To conduct, and to analyse, our marketing activities.

To offer information and/or services to individuals who visit our website or offer information about employment opportunities.

To customize individual’s online experience and improve the performance usability and effectiveness of our online presence. 

1.3 Collection of personal information in an automated manner

Some time we and our service providers uses cookies and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of our online presence, and to measure the effectiveness of our marketing activities.

1.3.1 IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate will be recorded for IT security and system diagnostic purposes. This information will also typically be used in aggregate form to conduct website trend and performance analysis.

1.3.2 Cookies

Cookies will typically be placed on your computer or internet-enabled device when you visit our website. This allows the site to remember your computer or device and serves for number of purposes.

In essence, we will use only performance, functionality and targeting cookies based on your consent which you can provide and manage via the cookie banner (if applicable), or by updating your browser’s settings to not accept cookies. Note however that performance cookies that are configured in a privacy friendly manner do not require your prior consent and may be placed on our website without your consent. If you wish to revoke your selection, you may do so by clearing your browser’s cookies, or by updating your preferences in the cookie banner (if applicable).

Further information about managing cookies can be found in your browser's help file.

1.3.3 Google Analytics

Plena Solutions Ltd. may use Google Analytics. 

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

1.3.4 Web beacons

A web beacon is a small image file on a webpage that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. Plena solutions ltd. only uses web beacons in accordance with applicable laws.

1.3.5 Location-based tools

Plena Solutions Ltd. may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.

1.4 Social media widgets and applications

Plena Solutions Ltd. websites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications will collect and use information regarding your use of our websites. Any personal information that you provide via such social media applications will often be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information. For more information, please refer to the third party's privacy statement.

2. Sharing and transfer of personal information

2.1 Transfers to third parties

We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards.  Plena Solutions Ltd. will not transfer the personal information you provide to any third parties for their own direct marketing use.

3. Choices

In general, you are not required to submit any personal information to Plena Solutions Ltd., but we will require you to provide certain personal information in case you wish to contact Plena Solutions Ltd. 

As described in "Cookies" above, if you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.

4. Data security and integrity

Plena Solutions Ltd. has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite Plena Solutions Ltd.'s best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.

5. Links to other sites

Please be aware that Plena Solutions Ltd. websites may contain links to other sites, including sites maintained by other Plena Solutions Ltd. member firms that are not governed by this Privacy Statement but by other privacy statements that will often differ somewhat. We encourage users to review the privacy policy of each website visited before disclosing any personal information.

6. Changes to this statement

Plena Solutions Ltd. may modify this Privacy Statement from time to time to reflect our current privacy practices. 

7. Policy questions and enforcement

Plena Solutions Ltd. is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at info@plenasolutions.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement.